Business Sales Officer
About the Role
TEF Consult is seeking a dynamic, results-driven, and customer-focused Business Sales Officer to support business acquisition, sales growth, and enterprise customer relationship management.
The successful candidate will be responsible for identifying and recruiting new business customers, promoting enterprise collection and disbursement solutions, supporting customer onboarding and training, and driving customer retention, transaction growth, and revenue performance.
Key Responsibilities
Business Acquisition & Sales
- Identify, approach and recruit new business customers within assigned sectors.
- Promote and sell enterprise collection, disbursement and other business solutions.
- Conduct customer onboarding and ensure all required KYC procedures are completed.
- Provide relevant product and service training to newly acquired business customers.
- Conduct on-site visits to high-value enterprise customers for sales and training support.
- Support newly acquired customers to ensure continued usage of services.
Planning & Business Support
- Respond to client enquiries regarding enterprise collection, disbursement and related business solutions.
- Manage and follow up sales leads generated from different sources.
- Coordinate with relevant teams to support marketing and customer acquisition activities.
- Support the execution of business development projects and sales initiatives.
- Maintain accurate records of sales activities, leads and customer engagements.
Customer Retention & Growth
- Build and maintain strong relationships with enterprise customers.
- Conduct regular customer follow-ups through phone calls and physical visits.
- Monitor customer activity and identify opportunities to increase usage and transaction volumes.
- Support existing customers and proactively address product or service-related issues.
- Implement activities aimed at improving customer retention and revenue growth.
Reporting & Stakeholder Engagement
- Prepare and submit accurate daily, weekly and monthly sales performance reports.
- Monitor customer acquisition, activity, transaction volumes and sales performance.
- Work closely with internal and external stakeholders to ensure smooth execution of business activities.
- Provide timely updates on sales activities, customer issues, and business performance.
- Perform other related duties as assigned.
Qualifications & Requirements
Qualifications
- Bachelor’s Degree in Marketing, Business, Sales, Information Technology, Commerce, Business Administration or an equivalent qualification.
- Strong understanding of sales and business development.
- Excellent communication and presentation skills.
- Strong customer relationship management skills.
- Ability to plan, prioritize and execute sales activities effectively.
- Results-oriented with a positive attitude and ability to work effectively within a team.
Experience
- At least 1 year of experience in B2B Sales or Business Development.
- Experience within the financial services or telecommunications industry will be an added advantage.
- Experience in business development and enterprise customer management will be advantageous.
Key Performance Areas
The successful candidate will be expected to contribute towards:
- Acquisition of new enterprise and business customers.
- Growth in active and transacting business accounts.
- Increased transaction volumes, values and revenue.
- Strong customer retention and relationship management.
- Timely and accurate sales performance reporting.
- Effective communication and resolution of product-related customer issues.
Key Competencies
- B2B Sales
- Business Development
- Customer Acquisition
- Account Management
- Customer Relationship Management
- Sales Planning & Execution
- Lead Generation
- Customer Retention
- Stakeholder Management
- Project Management
- Excellent Presentation Skills
- Business Awareness
- Results Orientation
- Operational Excellence
How to Apply
Interested and qualified candidates are encouraged to submit their applications through the TEF Consult Careers Portal.
Human Resource Manager
Tanzania Empowerment Forum Limited (TEF Consult)
Email: info@tef.co.tz
P.O. Box 33542, Dar es Salaam, Tanzania
Or
Online Application:
- Location
- Dar Es Salaam
- Experience
- 1+
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